Privacy Policy

At Golden Buggy Adventure Algarve, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or make a booking with us.

 

1. Information We Collect

All personal information relating to members, subscribers, customers or visitors who use our website will be treated in accordance with the Personal Data Protection Law of October 26, 1998 (Law no. 67/98)

We collect the following types of information:

  • Personal Information: When you make a booking or contact us, we may collect your name, email address, phone number, and other contact details.
  • Payment Information: We collect payment details such as credit card information and billing address to process your bookings.
  • Usage Data: We may collect non-personal information about how you interact with our website, including IP addresses, browser types, and pages visited. This helps us improve your experience and optimize our services.

 

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Your Bookings: To confirm and manage your reservations, process payments, and provide you with the services you have requested.
  • To Communicate With You: To send you booking confirmations, tour details, and any relevant information related to your booking.
  • To Improve Our Services: To analyze website usage and improve the content, performance, and functionality of our website and services.
  • Marketing and Promotions: With your consent, we may send you promotional emails or offers related to our services, merchandise, or special events. You can opt-out of marketing emails at any time.

 

3. How We Protect Your Information

We take your privacy seriously and use industry-standard security measures to protect your personal data:

  • Encryption: We use Secure Socket Layer (SSL) encryption technology to protect sensitive information transmitted through our website.
  • Access Control: We restrict access to your personal information to authorized personnel only and ensure they are trained to handle your data responsibly.
  • Data Retention: We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

 

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your personal data with trusted third-party service providers (e.g., payment processors) who assist us in operating our business and providing services to you. These providers are required to keep your information confidential and use it only for the purposes for which it was provided.
  • Legal Requirements: We may disclose your information if required by law or to protect the rights, property, and safety of Golden Buggy Adventure Algarve, our guests, or others.

 

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and improve the functionality of our site. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect your experience on our website.

 

6. Your Rights

As a user, you have certain rights regarding your personal information:

  • Access: You have the right to request access to the personal data we hold about you.
  • Correction: You can request corrections or updates to any inaccurate information we have about you.
  • Deletion: You may request the deletion of your personal data, subject to certain legal exceptions.
  • Opt-out of Marketing: You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in the emails or by contacting us directly.

To exercise any of these rights, please contact us at the email address provided below.

 

7. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies before providing any personal information.

 

8. Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child under the age of 16, we will take steps to delete such information.

 

9. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will be effective as of the date posted. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

 

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Golden Buggy Adventure Algarve
Email: info@buggy-adventure.com
Phone: +351 919 999 185
Address: monta da joia, 8300-010 Silves, Portugal

Depois de efetuar a reserva, todos os dados da propriedade, incluindo o número de telefone e endereço, são providenciados na sua confirmação de reserva e na sua conta.

Thank you for trusting Golden Buggy Adventure Algarve. We are committed to protecting your privacy and ensuring a safe, enjoyable experience with us.

By booking with us, you acknowledge and agree to the terms outlined in this Privacy Policy.

Cancellation Policy

Reservations may be changed and/or canceled without penalty when made at least 30 days in advance of the scheduled date. In the case of a refund for cancellations made within the proposed 30-day period, it is important to note that credit card fees (which are included in the total amount) will not be refunded to the customer.

Reservations canceled less than 30 days in advance will be subject to a charge of 50% of the total amount of the reservation for NO SHOW. Reservations canceled less than 2 days in advance will face a total loss of the reservation amount, also for NO SHOW.

No-shows will be charged the full price.

Contact us by phone to cancel or inquire about a cancellation.